JFE’s Introduction
by Khurram Iftikhar
The journey began over three decades ago when Jack Fitzgerald first established his electrical enterprise on Lower Shannon Street. From humble origins, focusing primarily on heating solutions, Jack Fitzgerald Electrical has evolved into the largest electrical emporium in Limerick City. Today, it stands as the go-to destination for a comprehensive array of electrical products, boasting an extensive inventory capable of meeting the diverse needs of its cherished customers.
Key Challenge in Payment Registration
The significant challenge faced by the client was handling instalments or pending payments through the POS interface. Most POS systems do not support this functionality, forcing the client to switch to a backend system or a separate application to record such payments. This process is time-consuming and impractical, especially during busy periods.
Our Solution
To address this requirement, we introduced the following enhancements:
Enhanced Sales Invoice Visibility
Our upgraded POS interface now displays all sales invoices with comprehensive details, including total invoice value, due amounts, and customer information. The integrated search function allows for quick and easy retrieval and printing of invoices, ensuring seamless customer service.
Simplified Payment Registration
Registering payments has never been easier. Whether customers choose to pay in full or in instalments, cashiers can effortlessly open the relevant invoice and process the payment using a card or cash. The due amount is automatically updated based on the payment received. Additionally, our system ensures that the backend accounting application records the payment in real-time, providing the finance department with immediate access to due payment information.
Impact
The ability to manage full and instalment payments directly within the POS interface is aimed at increasing operational efficiency, reducing the need for backend system reliance, and improving transaction speed during busy periods.
This solution not only streamlines cashier operations but also provides real-time financial updates, ensuring the finance department stays informed. Ultimately, these improvements will lead to a more seamless and efficient payment experience for both staff and customers.
Experience Convenience and Efficiency
See our enhanced POS interface for all your payment processing needs.